Solution
Ecommerce ERP & Marketplace
Sell online through your own store or a multivendor marketplace, with orders, inventory, payments, GST billing, returns and delivery managed from one back office.
Problems it solves
- Store, stock and accounts never match.
- Sellers and partners need their own panels and payouts.
- Customers expect app, WhatsApp and instant updates.
Core
Core modules
The complete foundation. Modules are confirmed and configured for your business during discovery.
- Storefront and product catalogue
- Multivendor seller panel
- Orders, payments and COD
- Inventory across warehouses
- GST billing and invoicing
- Returns and refunds
- Delivery and tracking
- POS for physical stores
Optional · AI features
AI features we can add
Added where they help your team, agreed with you.
- AI product descriptions and SEO content
- Product recommendations
- Smart search that understands shoppers
- Sales and stock forecasts
On request · Automation
Automation ideas
Chatbots and automated workflows we can scope with you, always with the approvals you set.
Order status agent
Answers "where is my order?" on WhatsApp and chat.
Escalates complaints to your team.
Restock agent
Flags fast-moving items and drafts restock lists.
You approve purchases.
Scope, permissions and approval steps are agreed for each project.
Built by H1Cloud
Related work
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One platform for a brand's distributors, partners, online store and retail counters.
Multi-vendor WhatsApp Commerce SaaS
Each vendor gets a WhatsApp shop with catalogue menus, checkout, tracking and an AI assistant.
Grocery Online Store
A clean B2C grocery store with online payment and cash on delivery.
Customer App for a Wellness Brand
A consumer ordering and referral app connected to the brand's ERP.
FAQ
Ecommerce ERP & Marketplace: common questions
Is the Ecommerce ERP & Marketplace system ready-made or custom?
We have built systems like this before, so we start from proven modules and tailor them to your process, which saves time and cost.
Do I have to use AI?
No. AI features and automation are optional. We build the system you need first, and add AI only where it clearly helps, with the approvals and limits you choose.
Can it work on mobile and WhatsApp?
Yes. The system works in the browser on any device, and can include a mobile app and WhatsApp integration where it makes sense.
Where is it hosted?
On H1Cloud-managed hosting, your own cloud account, or your own server. We recommend an option based on budget, security and support needs.
Let's plan your ecommerce erp & marketplace system
Share your idea or problem. We'll reply with clear next steps, a suggested approach and an estimate.