Outsourced Digital Marketing TeamYour whole digital team, without hiring one
Website, IT support, marketing, lead follow-ups, calling, orders, dispatch and customer support, run by H1Cloud for one monthly fee. Cut the cost of IT staff, calling agents and coordinators, and stop worrying about hiring, leave and attrition.
What's under the umbrella
Everything from first click to delivered order
Choose the parts you need. Each one takes over work you would otherwise hire for.
Website creation & hosting
- Design and build your website or online store
- Hosting, domain, SSL and backups
- Speed and security monitoring
Replaces: Web developer
Maintenance & IT support
- Content and product updates
- Bug fixes and software updates
- Email, domain and tool support
Replaces: IT executive
Digital marketing
- SEO and Google Business Profile
- Social media posts, creatives and videos
- Google and Meta ad campaigns
Replaces: Marketing executive, social media manager, designer
Lead management
- Every enquiry captured in one CRM
- Leads qualified and assigned
- Source tracking for every lead
Replaces: CRM / lead executive
Calling & follow-ups
- Outbound follow-up calls to leads
- Inbound enquiry handling
- Call notes and next steps logged in the CRM
Replaces: Tele-callers, calling agents
Order management
- Orders from website, WhatsApp and phone recorded
- Payment and order status updates
- Invoices and customer confirmations
Replaces: Order processing executive
Dispatch coordination
- Courier and delivery booking
- Tracking updates to customers
- Returns and delivery issue follow-up
Replaces: Dispatch manager / coordinator
Customer support
- WhatsApp, email and phone queries answered
- Complaints tracked to closure
- FAQs and quick replies kept up to date
Replaces: Customer support executive
Reports & reviews
- Weekly leads, sales and marketing report
- Monthly review call
- Clear actions for the next month
Replaces: MIS / reporting executive
Cost calculator
What does your team cost today?
Enter the roles you pay for now. Then ask us for one fixed monthly quote to compare, with no hiring, training, leave cover or attrition to manage.
Your current team
0 people
You spend about
₹0
per month
₹0
per year
Get a fixed monthly quote to compareCalculated only from the numbers you enter. Nothing is sent until you contact us.
Plans
Start small, grow into the full umbrella
Fixed monthly fee, quoted for your scope and volumes.
Essentials
Get online and get found
- Website creation & hosting
- Maintenance & IT support
- Digital marketing
- Monthly report
Most popular
Growth
Turn enquiries into customers
- Everything in Essentials
- Lead management (CRM)
- Calling & follow-ups
- Weekly report
Full Umbrella
Run sales and operations without hiring
- Everything in Growth
- Order management
- Dispatch coordination
- Customer support
- Monthly review call
Service boundaries
Clear limits, written down before we start
An outsourced team only works when everyone knows exactly what is covered. Every Umbrella plan comes with a written scope sheet covering the points below.
Agreed in writing for your plan
- Working days and hours, holidays, and who covers urgent issues outside those hours
- How many calls, follow-ups and customer messages are handled each month
- How many posts, creatives, videos and blog articles are made each month
- Which languages customer calls and support are handled in
- Response times for each type of request, and the escalation path to a named person
- Which software is used (CRM, WhatsApp Business Platform, telephony) and whose account it is
- Exactly what dispatch coordination covers: updating orders, booking couriers, informing customers
- Reports you receive and the monthly review meeting
Not included unless agreed separately
- Advertising budget: paid by you directly to Google, Meta or other platforms, in your own ad accounts
- Third-party fees such as CRM licences, WhatsApp message charges, telephony and SMS, courier charges, hosting and domains
- Physical delivery, warehousing and transport: we coordinate, your staff or courier partners deliver
- Legal, tax, accounting and payment collection decisions
- Product quality, refunds and returns policy, which stay your business decisions
Example scope sheet (illustration only; your figures are set in your proposal)
- Hours
- e.g. Monday–Saturday, 10:00–19:00 IST, excluding national holidays
- Calls & follow-ups
- e.g. a fixed monthly number of outbound follow-ups, extra volume quoted separately
- Content
- e.g. a set number of posts, creatives and short videos per month
- Languages
- e.g. Hindi and English
- Response
- e.g. urgent issues acknowledged the same working day, routine requests within an agreed time
- Accounts
- Ad, social, WhatsApp and CRM accounts are in your business name; we get access
How it works
A smooth handover, step by step
- 1
Understand your business
We map your current team, tools, lead flow, orders and dispatch process.
- 2
Agree scope and service levels
Which work moves to us, response times, working hours and reporting, written into the agreement.
- 3
Set up systems
Website, CRM, order tracking and WhatsApp set up or connected to what you already use.
- 4
Handover and go live
We take over tasks step by step, so nothing is dropped during the change.
- 5
Report and improve
Regular reports, a review call and steady improvements to cost and results.
FAQ
Questions about Digital Marketing Umbrella
Which roles can you replace?
Typically web and IT support, digital marketing, social media and design, lead handling, tele-calling and follow-ups, order processing, dispatch coordination, customer support and reporting. We agree the exact scope with you.
How much can we save?
It depends on your current team and costs. Use the calculator to add up what you spend today, then ask us for a fixed monthly quote to compare. You avoid hiring, training, leave cover and attrition costs.
Who does the calling and follow-ups?
Our trained team handles calls and follow-ups using a shared CRM, so every conversation and next step is recorded. Automation and AI assistance can be added where they help.
Is our customer data safe?
Yes. We work under a confidentiality agreement, give access only to the people who need it, and your data stays yours. On request we work inside your own systems.
Can we start small?
Yes. Start with Essentials or a single service, then add calling, orders, dispatch or support as you grow.
What service levels do you commit to?
Working hours, response times and reporting are agreed in writing for your plan before we start.
Stop hiring for every task
Tell us what your team does today. We'll propose one monthly plan that covers it, with clear service levels.